Using “Appointment Tickets” to Track Visit Duration as a Quality Improvement Initiative After Incorporating Laser Epilation in a Pilonidal Care Clinic
Author / Expert
Claire Abrajano, Randall Inciong, Somin Jo, Deanna Garza, Blaine Robinson, Sonia Sclafani, Kimberly Navarro, Bill Chiu
Topic overview
Laser epilation (LE) is effective in decreasing pilonidal disease (PD) recurrence, but laser use has not been a standard practice in pediatric surgery clinic. We hypothesized that “appointment tickets” can 1) track utilization and clinic visit delays, 2) inform patients of their clinic progress in real time.
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