Using “Appointment Tickets” to Track Visit Duration as a Quality Improvement Initiative After Incorporating Laser Epilation in a Pilonidal Care Clinic

In brief

This quality improvement study evaluates a novel 'appointment ticket' system to monitor clinic efficiency after integrating laser epilation into a pediatric pilonidal disease clinic. The intervention aims to track visit duration, optimize workflow, and improve patient communication during laser hair removal sessions.

• Laser epilation reduces pilonidal disease recurrence but is underutilized in pediatric surgery clinics.
• Appointment tickets can track laser utilization rates and identify clinic workflow bottlenecks.
• Real-time progress updates via appointment tickets improve patient experience during extended laser visits.
• Quality improvement tools like appointment tickets enable data-driven optimization of new clinic services.
• Integrating laser epilation into routine care requires workflow tracking to manage visit duration impact.

Written by the GCMD Library team from the article.