# Practice Management & Professional Development — GCMD Library living collection

Updated: n/a · 7 episodes · 102 cited statements

## Episodes
### Patient Experience & Testimonials
- [Real Patient Testimonials with Dr. Diana Ponsky](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238) — video · 3:55 · [machine version](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238.md)

### Social Media & Digital Presence
- [Local Plastic Surgeon debunks popular social media beauty myths](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258) — video · 5:56 · [machine version](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258.md)
- [Surgeons and Social Media - with Diana Ponsky MD](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259) — video · 48:48 · [machine version](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259.md)

### Career Journey & Leadership
- [Role model MD: Meet Dr. Diana Ponsky from Ponsky Facial Plastic Surgery in Beachwood](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242) — video · 5:19 · [machine version](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242.md)
- [Dr. Diana Ponsky](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264) — podcast · 47:42 · [machine version](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264.md)
- [A day well spent with Dr. Ponsky!](https://library.globalcastmd.com/watch/a-day-well-spent-with-dr-ponsky-13251) — video · 0:31 · [machine version](https://library.globalcastmd.com/watch/a-day-well-spent-with-dr-ponsky-13251.md)
- [Neck Lift, Facelift, and Upper Blepharoplasty at Ponsky Facial Plastic Surgery](https://library.globalcastmd.com/watch/neck-lift-facelift-and-upper-blepharoplasty-at-ponsky-facial-plastic-surgery-13245) — video · 0:39 · [machine version](https://library.globalcastmd.com/watch/neck-lift-facelift-and-upper-blepharoplasty-at-ponsky-facial-plastic-surgery-13245.md)

## Chapters
- [0:00](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=0) Aesthetic Consultation Approach for Rhinoplasty (Ep 1)
- [1:22](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=82) Patient Testimonials on Experience and Care (Ep 1)
- [0:00](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=0) Introduction to Dr. Ponsky and her refugee background (Ep 4)
- [1:28](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=88) Refugee experience and path to medicine (Ep 4)
- [2:57](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=177) Current practice philosophy and mentorship (Ep 4)
- [4:11](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=251) Nonprofit work and closing remarks (Ep 4)
- [0:00](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=0) Introduction and tick removal technique (Ep 2)
- [1:49](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=109) Slugging: occlusive moisturization technique (Ep 2)
- [2:30](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=150) Skincare products for tweens and adolescents (Ep 2)
- [4:08](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=248) Flaxseed masks as Botox alternatives (Ep 2)
- [5:13](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=313) Safety of cosmetic injectables and counterfeit products (Ep 2)
- [0:04](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=4) Introduction and Background - Path to Facial Plastic Surgery (Ep 3)
- [3:11](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=191) Transition from Academic to Private Practice (Ep 3)
- [9:10](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=550) Practice Structure and Marketing Strategy (Ep 3)
- [15:26](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=926) Staff Management and HR Challenges (Ep 3)
- [23:53](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1433) Business Mistakes and Growth Strategy (Ep 3)
- [28:39](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1719) Managing Rhinoplasty Patient Expectations (Ep 3)
- [40:02](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2402) Advice for Younger Surgeons and Personal Life (Ep 3)
- [0:00](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=0) Introduction and podcast framing (Ep 5)
- [2:41](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=161) Dr. Ponsky's background and motivation (Ep 5)
- [4:49](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=289) Domestic violence prevalence and the 'It Ends With Us' movie (Ep 5)
- [7:24](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=444) Cleveland community and surgical specialization (Ep 5)
- [10:00](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=600) Rhinoplasty expertise and reconstructive passion (Ep 5)
- [12:51](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=771) Surgical approach and pre-operative assessment (Ep 5)
- [15:08](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=908) Face to Face program involvement (Ep 5)
- [18:02](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1082) Dual healing approach and awareness importance (Ep 5)
- [20:29](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1229) Host's personal story (Ep 5)
- [23:28](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1408) Common facial injuries in domestic violence (Ep 5)
- [25:55](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1555) Post-trauma rhinoplasty complexity (Ep 5)
- [27:57](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1677) Russian survivor case story (Ep 5)
- [30:19](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1819) Long-term trauma challenges (Ep 5)
- [32:30](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1950) Staying current and comprehensive patient care (Ep 5)
- [35:22](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2122) Societal support and awareness (Ep 5)
- [38:36](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2316) Advice for survivors considering surgery (Ep 5)
- [41:07](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2467) Supporting the Face to Face program (Ep 5)
- [42:06](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2526) Program growth and closing remarks (Ep 5)

## Statements
Every statement is attributed, typed, and timestamped; the link is the citation.
- Vaseline can be used to suffocate ticks on dogs or humans by covering the tick completely, then working in circles until the tick pops out. — Diana Ponsky (clinical) [Ep 2 · 0:36](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=36)
- Slugging is the application of Vaseline or Aquaphor on top of moisturizer to lock in extra hydration. — Diana Ponsky (clinical) [Ep 2 · 1:49](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=109)
- Slugging can be very helpful for patients with dry skin. — Diana Ponsky (clinical) [Ep 2 · 1:49](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=109)
- If a patient is acne-prone, slugging can clog pores and should be used with caution. — Diana Ponsky (clinical) [Ep 2 · 2:07](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=127)
- Saran wrap can be used under the eyes to lock in moisturizer and help it penetrate better at night. — Diana Ponsky (clinical) [Ep 2 · 1:24](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=84)
- Teenage skin is already well-nourished and makes its own collagen. — Diana Ponsky (clinical) [Ep 2 · 3:07](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=187)
- Overuse of skincare products in teenagers may cause irritation because products designed for older skin may not be appropriate for teenage skin. — Diana Ponsky (clinical) [Ep 2 · 3:10](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=190)
- Tweens (ages 12-15) are blessed with a good natural protective skin barrier. — Diana Ponsky (clinical) [Ep 2 · 3:46](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=226)
- Unlike skin over age 25, tween skin does not need many products. — Diana Ponsky (clinical) [Ep 2 · 3:53](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=233)
- Tween skin only needs three things: a good face wash, a good moisturizer, and a good sunblock. — Diana Ponsky (clinical) [Ep 2 · 3:58](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=238)
- Botox is a medication that works for a length of time. — Diana Ponsky (clinical) [Ep 2 · 4:36](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=276)
- Flaxseed masks at best hydrate the skin very well, with benefits lasting approximately 6 to 8 hours after application. — Diana Ponsky (clinical) [Ep 2 · 4:44](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=284)
- Flaxseed masks are a mucin-like substance that hydrates and forms a very thin layer, giving the illusion that something is not moving, but the effect is short-lived. — Diana Ponsky (clinical) [Ep 2 · 4:51](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=291)
- Flaxseed probably does better as a nutritional supplement taken orally than as a topical mask. — Diana Ponsky (opinion) [Ep 2 · 4:56](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=296)
- Some injectable products are false or fake, not made by the legitimate company, and the toxin in them can have catastrophic consequences. — Diana Ponsky (clinical) [Ep 2 · 5:27](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=327)
- Patients seeking Botox should go to a reputable, board-certified doctor to avoid counterfeit products. — Diana Ponsky (clinical) [Ep 2 · 5:13](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=313)
- Dr. Ponsky's path to facial plastic surgery was influenced by mentors at each stage, including a chemist in college who inspired her to pursue sciences and a dermatologist she worked for who introduced her to the medical field. — Diana Ponsky (opinion) [Ep 3 · 1:52](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=112)
- Dr. Ponsky fell in love with ENT during medical school rotations for the intricacies of head and neck cancer surgery, then developed a stronger interest in rhinoplasty while working at the VA for 2 years during her husband's fellowship. — Diana Ponsky (opinion) [Ep 3 · 2:38](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=158)
- Dr. Ponsky maintained a hybrid academic-private practice model for many years before leaving academia completely in August 2020 to focus solely on private practice. — Diana Ponsky (clinical) [Ep 3 · 3:22](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=202)
- The transition from academic to private practice was gradual because Dr. Ponsky was nervous about taking the bold step away from academia. — Diana Ponsky (opinion) [Ep 3 · 3:38](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=218)
- In academic practice, Dr. Ponsky valued working within a team, having colleagues to consult, collaborating on cases, and teaching residents. — Diana Ponsky (opinion) [Ep 3 · 4:06](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=246)
- Academic practice became difficult due to scheduling conflicts when the university used multiple staff members who worked with many different surgeons, and many of Dr. Ponsky's colleagues left, leaving her as probably the last one standing. — Diana Ponsky (clinical) [Ep 3 · 4:27](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=267)
- A major frustration in academic practice was that patients would get angry at Dr. Ponsky because the hospital billing office couldn't figure out a good system for functional nasal surgery combined with cosmetic nasal surgery, putting her in the middle without ability to influence the billing. — Diana Ponsky (clinical) [Ep 3 · 4:59](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=299)
- Dr. Ponsky worked throughout COVID, taking shifts for a whole week at a time to cover call and help protect pulmonary faculty. — Diana Ponsky (clinical) [Ep 3 · 5:41](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=341)
- In Dr. Ponsky's current practice, approximately 80% of cases are cosmetic and 20% involve functional insurance issues. — Diana Ponsky (clinical) [Ep 3 · 8:59](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=539)
- At the university, the Department of Otolaryngology/Facial Plastics marketed Dr. Ponsky purely in the nasal arena because plastic surgery took over everything else. — Diana Ponsky (clinical) [Ep 3 · 10:00](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=600)
- Dr. Ponsky completed her fellowship training with Bahman Guyuron and was trained in all aspects of facial plastic surgery including rhinoplasty, facelifts, blepharoplasty, and brow lifts. — Diana Ponsky (clinical) [Ep 3 · 10:28](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=628)
- Currently, approximately 75% of Dr. Ponsky's surgeries are rhinoplasties, 15-20% are facelifts, and the remainder are blepharoplasties and brow lifts, with time split evenly between non-surgical and surgical days. — Diana Ponsky (clinical) [Ep 3 · 10:51](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=651)
- The younger generation is more likely to try non-surgical treatments early on as part of preventive skin care and wrinkle prevention, which can delay the need for more invasive procedures. — Diana Ponsky (opinion) [Ep 3 · 11:45](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=705)
- Some established plastic surgeons in the community do not perform Botox or fillers and instead send patients to dermatology, focusing only on surgical cases. — Diana Ponsky (clinical) [Ep 3 · 12:12](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=732)
- Dr. Ponsky values the relationship building that occurs through non-surgical treatments both before patients need surgery and for maintenance after surgery. — Diana Ponsky (opinion) [Ep 3 · 12:25](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=745)
- Dr. Ponsky's chairman supported her transition by allowing her to rent space in the plastic surgery building for 2 days a week as a timeshare arrangement for 2 years. — Diana Ponsky (clinical) [Ep 3 · 14:16](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=856)
- Dr. Ponsky leases space in a mixed-use business building that houses both medical offices (gastroenterology with surgical suite, dental and oral surgery) and non-medical businesses (equity firms, office leasing, digital internet company). — Diana Ponsky (clinical) [Ep 3 · 14:55](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=895)
- Dr. Ponsky had a 5-year lease on her office space which she recently renewed. — Diana Ponsky (clinical) [Ep 3 · 15:26](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=926)
- Dr. Ponsky benefited from staying in the same geographic area where she had previously worked, allowing her to maintain referrals from internists, pediatric offices for broken noses, and dermatology practices for cancer and Mohs patients. — Diana Ponsky (clinical) [Ep 3 · 16:44](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1004)
- Dr. Ponsky employs a social media manager who runs her own company, and they meet once a week to discuss ideas for delivering consistent messaging. — Diana Ponsky (clinical) [Ep 3 · 17:36](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1056)
- Dr. Ponsky uses Elegant Brands (BSMs) who connected her with a digital marketing expert who participates in weekly social media meetings. — Diana Ponsky (clinical) [Ep 3 · 17:51](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1071)
- Dr. Ponsky's husband, a pediatric surgeon, is very active on internet educational webinars across multiple platforms and has provided marketing tips. — Diana Ponsky (clinical) [Ep 3 · 18:10](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1090)
- Dr. Ponsky employs a marketing strategist with no formal marketing education who previously worked at the Museum of Art and brings creative ideas to the practice. — Diana Ponsky (clinical) [Ep 3 · 18:33](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1113)
- Managing staff is the most challenging portion of running a private practice. — Diana Ponsky (opinion) [Ep 3 · 20:54](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1254)
- Early in private practice, Dr. Ponsky hired people based on experience, but discovered that not every personality meshed well together, making HR the toughest part of practice management. — Diana Ponsky (opinion) [Ep 3 · 21:04](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1264)
- Dr. Ponsky now hires for personality rather than experience alone. — Diana Ponsky (opinion) [Ep 3 · 21:23](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1283)
- Dr. Ponsky's current team includes an employee who has been with her for 5 years, an RN who is soon to be a nurse practitioner whom she trained for over 1 year, a creative director, and a front desk staff member. — Diana Ponsky (clinical) [Ep 3 · 21:31](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1291)
- Dr. Ponsky discovered that she does not know how to manage people well, as she did not receive training in management. — Diana Ponsky (opinion) [Ep 3 · 21:47](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1307)
- Dr. Ponsky's biggest business mistake was going into partnership with a family member (her husband's cousin) who was at a different career level (attending vs. resident), and the partnership did not work out. — Diana Ponsky (opinion) [Ep 3 · 24:40](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1480)
- After the partnership dissolution, both Dr. Ponsky and her former partner felt they were better off having the latitude to do what they wanted independently. — Diana Ponsky (opinion) [Ep 3 · 25:37](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1537)
- Dr. Ponsky prefers to train nurse practitioners herself, including taking them into the OR to show anatomy, rather than sending them to courses taught by instructors who may never have seen the deeper anatomy where they inject. — Diana Ponsky (opinion) [Ep 3 · 29:48](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1788)
- In Ohio, a nurse injector can inject with the physician in proximity, but the regulations are somewhat gray; a nurse practitioner has more latitude to work independently with the physician as a collaborating or overseeing physician. — Diana Ponsky (clinical) [Ep 3 · 28:55](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=1735)
- Dr. Ponsky relies on multiple discussions with rhinoplasty patients (typically 2-3 meetings) to assess their motivation and personality before surgery. — Diana Ponsky (clinical) [Ep 3 · 34:22](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2062)
- Dr. Ponsky structures patient interactions as a consultation, a follow-up discussion, and a pre-op discussion with her nurse to identify potential problem patients. — Diana Ponsky (clinical) [Ep 3 · 34:38](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2078)
- Dr. Ponsky has turned away two rhinoplasty patients because they showed concerning signs between the second and third visits that suggested she could not possibly achieve all their goals. — Diana Ponsky (clinical) [Ep 3 · 34:51](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2091)
- The human nose is not an inanimate object like a car door that can be pounded out to perfection or given the right color. — Diana Ponsky (clinical) [Ep 3 · 35:07](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2107)
- Morphing software is the biggest leveling tool for managing rhinoplasty expectations, providing capabilities that previous generations of surgeons did not have when they could only draw overlays. — Diana Ponsky (opinion) [Ep 3 · 35:24](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2124)
- Showing rhinoplasty patients examples of other patients who required revision surgery or developed soft tissue polybeaks requiring injection and follow-up helps set realistic expectations. — Diana Ponsky (clinical) [Ep 3 · 35:46](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2146)
- Dr. Ponsky follows rhinoplasty patients for up to 1 year post-operatively, with patients coming to the office at least 5 times during that journey, establishing a long-lasting relationship. — Diana Ponsky (clinical) [Ep 3 · 35:59](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2159)
- Red flags for difficult rhinoplasty patients include bringing 8 different morphed versions of their desired nose with specific requests about slopes and features. — Diana Ponsky (clinical) [Ep 3 · 37:32](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2252)
- Dr. Ponsky no longer receives as many celebrity photos from rhinoplasty patients because she tells them she will create a better version of their own features rather than replicate someone else's nose. — Diana Ponsky (clinical) [Ep 3 · 37:55](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2275)
- Kim Kardashian's nose would not look good on someone with a round face, illustrating the importance of facial harmony in rhinoplasty planning. — Diana Ponsky (clinical) [Ep 3 · 38:24](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2304)
- Dr. Ponsky tells rhinoplasty patients that when their nose is balanced with their face, they and others will no longer notice it because it is no longer their leading feature. — Diana Ponsky (clinical) [Ep 3 · 39:28](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2368)
- Patients consistently report after rhinoplasty that they spent so much time fixated on their nose, but after surgery no one comments on it and instead notice improvements in other features like their eyes. — Diana Ponsky (clinical) [Ep 3 · 39:50](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2390)
- Dr. Ponsky unexpectedly enjoyed learning about and managing the business and marketing aspects of private practice more than she expected. — Diana Ponsky (opinion) [Ep 3 · 40:28](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2428)
- Private practice is predicted to swing back as more physicians seek to have control over their lives, with hospitals showing more acute care patients and multi-specialty groups becoming less popular due to institutional bureaucracy. — Diana Ponsky (opinion) [Ep 3 · 41:13](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2473)
- The AMA is starting a subsector of education on returning to private practice, covering what works and what doesn't. — Diana Ponsky (clinical) [Ep 3 · 41:31](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=2491)
- Dr. Diana Ponsky is a double board certified facial plastic surgeon working in Cleveland, Ohio, who spent 12 years with the university before starting her own private practice. — Diana Ponsky (clinical) [Ep 5 · 2:55](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=175)
- In emergency rooms at hospitals, one of the standard screening questions for most patients is 'do you feel safe in your home?' — Diana Ponsky (clinical) [Ep 5 · 7:10](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=430)
- Double board certification means completing training as an otolaryngologist (learning head and neck anatomy and surgeries including cancer resections, sinus surgeries, and tonsils) plus an extra year specializing in cosmetic and reconstructive procedures of the face. — Diana Ponsky (clinical) [Ep 5 · 9:13](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=553)
- Rhinoplasty comes in two different waves that are sometimes combined: the functional part for breathing and the cosmetic part for appearance, with reconstruction needed after trauma, accidents, or cancer. — Diana Ponsky (clinical) [Ep 5 · 10:00](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=600)
- The nose is the one thing right in the center of the face that doesn't want to be noticed, and when the nose is noticed, it's because it doesn't match. — Diana Ponsky (opinion) [Ep 5 · 11:38](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=698)
- In nasal surgery, the inside influences the outside, so attention must be paid to the inside first—if someone is congested and can't breathe with internal swelling, the outside swelling takes longer to improve. — Diana Ponsky (clinical) [Ep 5 · 12:00](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=720)
- Dr. Ponsky works from both photographs and physical examination, examining the inside and getting hands on the patient's skin, cartilage, and bones to predict how things will look when opened up during surgery. — Diana Ponsky (clinical) [Ep 5 · 12:29](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=749)
- The American Academy of Facial Plastic and Reconstructive Surgery's Face to Face program includes sections dealing with domestic violence, congenital issues, and doctors who go to war-torn countries, with a group recently going to Ukraine. — Diana Ponsky (clinical) [Ep 5 · 15:33](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=933)
- Physical scars can be addressed surgically, but emotional impact is much more impactful and much longer lasting, requiring work with mental health experts to help patients regain confidence. — Diana Ponsky (opinion) [Ep 5 · 16:11](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=971)
- Through the Face to Face program, Dr. Ponsky only sees patients at the end product of their emotional injury after they have completely extricated themselves from the abusive situation and completed their journey with mental health experts. — Diana Ponsky (clinical) [Ep 5 · 17:07](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1027)
- The most common facial injuries in domestic violence cases are broken noses (the easiest bone to fracture), followed by jaw injuries, eye socket fractures, teeth injuries, and soft tissue injuries like lacerations and cuts made with objects. — Diana Ponsky (clinical) [Ep 5 · 25:18](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1518)
- Post-trauma rhinoplasty is much more complex than medically planned rhinoplasty because trauma causes uncontrolled injuries with fractures in unpredictable places, whereas in the operating room fractures are made in controlled places. — Diana Ponsky (clinical) [Ep 5 · 26:06](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1566)
- Bruising and swelling from trauma is much more widespread than in a controlled operating room setting where the surgeon knows what they're causing and where. — Diana Ponsky (clinical) [Ep 5 · 26:25](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1585)
- After trauma, the nose can heal completely deviated, sunken in, or lose its blood supply, making reconstructive surgery much more complex and sometimes requiring cartilage to be borrowed from the ear or rib. — Diana Ponsky (clinical) [Ep 5 · 26:43](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1603)
- For nasal structures, the nose is the most unforgiving, and every little bruise can cause a defect; the bone and cartilage structure supports the skin, so without the structure, everything just falls. — Diana Ponsky (clinical) [Ep 5 · 27:34](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1654)
- In rhinoplasty, Dr. Ponsky makes a small incision in the columella area with strategically hidden incisions inside, then lifts the skin to build and change the cartilage and bone underneath. — Diana Ponsky (clinical) [Ep 5 · 28:09](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1689)
- A Russian woman who received surgery through the Face to Face program reported that the surgery completely changed her life, allowing her to apply for jobs without feeling people were staring at her disfigurement and making it easier to forget her abuser and the old country. — Diana Ponsky (clinical) [Ep 5 · 29:03](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1743)
- The Face to Face program is not gender-specific, with Dr. Ponsky currently working with a male survivor whose wife beat him and who was in the abusive relationship for about 15 years before being able to leave. — Diana Ponsky (clinical) [Ep 5 · 30:02](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1802)
- A patient who came to Dr. Ponsky privately for reconstructive rhinoplasty after domestic violence reported 34 years later that discussing the surgery still brings tears to her eyes, demonstrating that emotional scars last much longer than physical ones. — Diana Ponsky (clinical) [Ep 5 · 31:06](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1866)
- Long-term challenges for domestic violence survivors include chronic pain, inflammation from bodily injuries, disfigurement, PTSD, and the persistent memory of their pre-surgery appearance, with some symptoms being non-physical and therefore harder to address. — Diana Ponsky (clinical) [Ep 5 · 31:51](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1911)
- Dr. Ponsky stays current by attending two professional meetings per year to learn the most recent techniques intended to shorten recovery time and reduce incisions. — Diana Ponsky (clinical) [Ep 5 · 34:32](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2072)
- The National Domestic Violence Hotline number is 800-799-SAFE, and there is also a text line at 88788 where texting 'begin' will start a query process for those who cannot safely make a phone call. — Diana Ponsky (guideline) [Ep 5 · 37:55](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2275)
- Survivors considering facial plastic surgery should expect to feel apprehensive (even non-trauma patients feel this way), do research, talk to professionals, and consider surgery if they wake up every day seeing only the injury, if it keeps them from self-love, or if it prevents them from moving forward such as looking for jobs. — Diana Ponsky (opinion) [Ep 5 · 38:36](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2316)
- People can support the Face to Face program by donating through the AAFPRS Academy (American Academy of Facial Plastic Reconstructive Surgery) and designating 'Face to Face DV' for domestic violence, with funds helping pay for operating room facility fees, anesthesiologist costs, and patient medications like antibiotics and sprays. — Diana Ponsky (guideline) [Ep 5 · 39:50](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2390)
- In the Face to Face program, surgeon services are free, and anesthesiologists also donate their time, but facility fees at corporate-owned surgery centers are harder to waive, which is where donated funds help. — Diana Ponsky (clinical) [Ep 5 · 40:10](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2410)
- Dr. Ponsky hopes the Face to Face program will grow to include more surgeons on their roster so that even people in remote areas like South Dakota will have access to a surgeon, as the program is currently more concentrated in bigger cities. — Diana Ponsky (opinion) [Ep 5 · 41:14](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2474)
- Many patients walking around don't know about the Face to Face program services they could utilize, and the program connects with mental health experts who can help with long-term emotional recovery. — Diana Ponsky (opinion) [Ep 5 · 41:35](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=2495)
- In rhinoplasty consultation, the approach involves guiding patients through their facial anatomy and proportions, identifying what constitutes normal versus abnormal features. — Diana Ponsky (clinical) [Ep 1 · 0:00](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=0)
- Not all features outside the norm are unattractive; distinctive features like larger eyes, wider face, or smaller lips can make a patient more special. — Diana Ponsky (opinion) [Ep 1 · 0:27](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=27)
- The goal of rhinoplasty is to make the nose balance better with facial features so it disappears as the dominant feature, while maintaining a natural appearance and not changing the patient's overall look too much. — Diana Ponsky (clinical) [Ep 1 · 0:54](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=54)
- Dr. Ponsky remembers patient details and has unhurried conversations, making patients feel like individuals rather than medical folders. (opinion) [Ep 1 · 2:04](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=124)
- Dr. Ponsky's level of care in reviewing imaging was notably higher than other places the patient had visited. (opinion) [Ep 1 · 2:38](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=158)
- As a plastic surgeon specializing in facial work exclusively, Dr. Ponsky is positioned as a more appropriate provider for facial procedures like filler and Botox compared to dentists or other non-specialist providers. (opinion) [Ep 1 · 2:58](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=178)
- The office experience includes minimal wait times, immediate seating, and coordinated staff workflow. (opinion) [Ep 1 · 3:30](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=210)
- Dr. Ponsky's family arrived in the United States in 1979 through the generosity of a Catholic agency. — Diana Ponsky (clinical) [Ep 4 · 1:38](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=98)
- Dr. Ponsky's parents escaped Vietnam with nothing but the clothes on their back. — Diana Ponsky (clinical) [Ep 4 · 2:15](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=135)
- In Asian culture, children are encouraged to go into professional fields like medicine, dentistry, or law. — Diana Ponsky (opinion) [Ep 4 · 2:26](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=146)
- Women are increasingly taking on leadership roles in medicine, not just as physicians but as CEOs of hospitals. — Diana Ponsky (epidemiological) [Ep 4 · 3:41](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=221)
- The U.S. vice president is an Asian American. — Diana Ponsky (clinical) [Ep 4 · 3:45](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=225)

## Host summaries
Recaps by a host of what the experts said — not the host's own clinical position.
- Flaxseed masks are purported on social media to be as good as Botox, a homeopathic or organic alternative. — Diana Ponsky summarizing a resource [Ep 2 · 4:21](https://library.globalcastmd.com/watch/local-plastic-surgeon-debunks-popular-social-media-beauty-myths-13258?t=261)
- Dr. Diana Ponsky is board certified in facial and reconstructive surgery with a private practice in Beechwood, Ohio for the past 6 years and has performed more than 1,500 rhinoplasties. — Catherine Mali summarizes what Dr. Diana Ponsky said [Ep 3 · 0:18](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=18)
- Dr. Ponsky is an assistant professor for the Department of Otolaryngology at University Hospitals. — Catherine Mali summarizes what Dr. Diana Ponsky said [Ep 3 · 0:29](https://library.globalcastmd.com/watch/surgeons-and-social-media-with-diana-ponsky-md-13259?t=29)
- According to census data from multiple points, about 1 in 2 women encounter some sense of violence from their intimate partners, whether sexual, physical, or stalking, and 2 out of 5 men experience similar violence. — Diana Ponsky summarizing a resource [Ep 5 · 5:56](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=356)
- 85% of abuse victims are women, and about 70% of domestic violence injuries occur in the facial region. — Diana Ponsky summarizing a resource [Ep 5 · 19:22](https://library.globalcastmd.com/watch/dr-diana-ponsky-13264?t=1162)
- Dr. Ponsky emphasizes to patients that rhinoplasty does not change who they are as a person, helping patients feel comfortable with the decision. — The host summarizes what Dr. Diana Ponsky said [Ep 1 · 1:30](https://library.globalcastmd.com/watch/real-patient-testimonials-with-dr-diana-ponsky-13238?t=90)
- Dr. Diana Ponsky is double board certified in otolaryngology and plastic surgery. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 0:00](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=0)
- Dr. Ponsky's family escaped post-war Vietnam as refugees. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 0:16](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=16)
- Dr. Ponsky's family left Vietnam for Indonesia seeking refuge from post-war instability. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 1:47](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=107)
- After a year in Indonesia, Dr. Ponsky's family landed in New York. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 2:06](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=126)
- Dr. Ponsky learned to speak English from books and after school specials. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 2:10](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=130)
- Dr. Ponsky attended NYU on scholarship, then Georgetown, then moved to Cleveland. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 2:46](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=166)
- Volunteer work with Operation Smile early in Dr. Ponsky's career helped her see how medicine can change lives. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 1:18](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=78)
- Dr. Ponsky teaches and mentors medical students at Case Western Reserve University. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 3:36](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=216)
- Dr. Ponsky works with nonprofits including MedWish and Face to Face, which connects survivors of domestic violence with board certified plastic surgeons. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 4:17](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=257)
- Dr. Ponsky's practice philosophy emphasizes helping patients feel more comfortable in their own skin through connection. — The host summarizes what Dr. Diana Ponsky said [Ep 4 · 0:45](https://library.globalcastmd.com/watch/role-model-md-meet-dr-diana-ponsky-from-ponsky-facial-plastic-surgery-in-beachwood-13242?t=45)

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Educational content from recorded physician discussions — not medical advice. Cite the canonical URL or the ?t= deep link. Policy: https://library.globalcastmd.com/ai